odds69 Terms and Conditions
Please read these terms and conditions carefully before using the odds69 platform — this is a binding legal agreement between you and us.
These terms and conditions ("Terms") apply to users ("User" or "you") of the odds69 platform and all its services ("Services"). Compliance with these Terms is mandatory for you. If you do not agree with any part of these Terms, please refrain from using our platform. By using the Services, you acknowledge that you have read, understood and agreed to abide by these Terms.
General Provisions and Definitions
About the Platform
odds69 is an online betting and casino platform that provides digital gaming services for users in Bangladesh. The platform uses secure SSL encryption technology to keep user data safe and follows fair play principles.
Applicability of the Terms
These Terms apply to all services provided through the odds69 website, mobile version and any other digital medium. By registering on the platform or using any service, the user fully accepts these Terms.
Right to Amend the Terms
odds69 reserves the right to change, amend or update these Terms at any time. Continuing to use the platform after any changes will be considered your acceptance of the new Terms. For significant changes, we will make every reasonable effort to notify users.
Language and Interpretation
These Terms are written in Bengali. In the event of any linguistic ambiguity, the interpretation of the odds69 authority shall be considered final. In the event of a dispute, the matter will be resolved in accordance with the law determined by the authority operating odds69.
Eligibility Requirements and Account Registration
Age and Eligibility Requirements
To register and use the services on the odds69 platform, the user must be at least 21 years of age. Only those aged 21 or above may open an account and place bets or play games on this platform. This platform is strictly prohibited for underage users. odds69 may request necessary identification documents at any time for age verification.
- Minimum age: 21 years
- Must hold a valid national identity card or passport
- One person may open one account only
- The account must be operated in your own name and for yourself
Account Security and Responsibility
The security of the account is entirely the user's own responsibility. The user must use a strong password and must never share login credentials with any third party. Any unauthorized access to the account must be reported to the support team immediately. odds69 will never ask for your password via email or live chat.
Reasons for Account Suspension or Closure
odds69 reserves the right to temporarily suspend or permanently close an account in the following cases:
- Providing false or incorrect information
- Operating multiple accounts
- Participating in fraudulent activities
- Abusing the bonus system
- Using another user's account
- Being identified as a minor
Financial Transactions: Deposits and Withdrawals
Deposit Terms and Conditions
The minimum deposit amount on the odds69 platform is ৳300. Deposit methods are: bKash, Nagad, Rocket and bank transfer. Deposited funds are credited to the account after successful processing. No additional charges apply for deposits, however the payment provider's own charges may apply depending on the payment method.
- Minimum deposit: ৳300
- Methods: bKash, Nagad, Rocket, bank transfer
- Only payment methods registered in your own name may be used
Withdrawal Terms and Conditions
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Account verification (KYC) must be completed before withdrawing. Withdrawals may only be made via the same method used for the deposit or a method approved by odds69.
- Minimum withdrawal: ৳800
- Processing time: within 1 hour
- Account verification is mandatory
- The right to hold suspicious transactions is reserved
Important Transaction Provisions
The user must use a payment method registered in their own name. Deposits or withdrawals through a third party are strictly prohibited. If money laundering or any illegal financial activity is suspected, odds69 reserves the right to immediately suspend the transaction and close the relevant account. The relevant authorities may also be notified in such cases.
Bonus and Promotional Offer Terms
Welcome Bonus Terms and Conditions
New users may receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000; or depositing ৳12,000 gives a maximum bonus of ৳10,000, bringing the total balance to ৳22,000. A bonus code may need to be entered correctly at the time of registration to receive this bonus.
Wagering Requirements
To withdraw the welcome bonus, you must wager the bonus amount 20 times (20x wagering requirement). For example: receiving a ৳2,000 bonus means you must place a total of ৳40,000 in bets before withdrawing. Bonus funds cannot be withdrawn until the wagering requirement is met. Some games may count partially or not at all toward the wagering requirement — contact the support team for specific details.
Other Bonus Provisions
- Each bonus may be claimed only once per account.
- If bonus abuse is proven, the bonus and any associated winnings will be cancelled.
- Withdrawal of bonus funds may be held until account verification is complete.
- odds69 reserves the right to change or cancel any bonus offer.
- Bonus offers cannot be used after they have expired.
Gaming Rules and Fair Play Policy
Permitted Games and Betting
The odds69 platform offers slots, casino games, sports betting (including cricket and football), bingo, fishing games and other digital games. All games are operated by professional game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) and Random Number Generator (RNG) technology ensures the fairness of play.
Prohibited Activities
Any form of fraud, collusion (gaining an advantage through multiple accounts), use of bots or automated software, and deliberate exploitation of game vulnerabilities or bugs is strictly prohibited. If such activities are proven, the relevant account and all winnings will be cancelled.
Winnings and Payouts
Winnings from games are credited to the account immediately. odds69 reserves the right to audit winning amounts for verification or review if necessary. Winnings displayed incorrectly due to a technical error or fault will be cancelled.
Platform Maintenance
Services may occasionally be temporarily unavailable due to technical maintenance or upgrades. During this time, the results of ongoing bets or games will be retained in the system and settled according to the applicable rules after services are restored.
VIP Program and Rewards Terms
VIP Levels
The odds69 VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each level: up to 0.2% at Bronze, up to 0.3% at Silver, up to 0.5% at Gold, up to 0.6% at Platinum and up to 0.8% weekly cashback at Diamond.
VIP Level Changes and Cashback Terms
Users may advance to higher VIP levels through regular and active gaming activity. odds69 retains full rights to determine and change levels according to its own criteria. Cashback funds are credited to the account within a set time each week. Wagering requirements may also apply to cashback funds — contact the support team for specific details.
- Regular gaming activity is required to keep a VIP level active.
- Prolonged inactivity may result in a level change.
- Cashback is applicable for direct withdrawal or wagering use.
Data Privacy and Protection
Personal Data Collection and Use
odds69 collects necessary personal data for the purposes of user registration, identity verification and service delivery. Collected data is not sold or transferred to third parties, however it may need to be provided to authorities under legal obligations. For more information, please read our Privacy Policy.
Technical Security
The odds69 platform uses SSL encryption technology to keep users' financial and personal data secure. We conduct regular security audits and take immediate action if any suspicious activity is detected.
Responsible Gaming Policy
Healthy Gaming Habits
odds69 firmly believes in responsible gaming. We encourage users to play within their means and keep gaming limited to entertainment only. Gambling is not a source of income and you should not place more money in bets in an attempt to recover losses.
Self-Control Tools
Users can set their deposit limits, betting limits or session time. A temporary or permanent Self-Exclusion facility is also available if needed. Visit our Responsible Gaming page or contact the support team for more details about these options.
21+ Age Restriction
This platform is for those aged 21 or above only. If you or someone you know is facing financial or mental difficulties due to gambling, please seek help. Play responsibly and keep gambling within the bounds of entertainment.
Dispute Resolution and Complaints Process
How to Submit a Complaint
If you have any dispute or complaint, first contact our support team via 24/7 live chat or email. When submitting a complaint, provide your account ID, a detailed description of the issue, and relevant information (date, time, transaction ID).
- Live Chat: Available 24/7, support in Bengali
- Email: [email protected]
Dispute Resolution Timeframe
Submitted complaints are resolved as quickly as possible. Complex matters may take additional time, and the user will be informed of progress in a timely manner. The decision of odds69 shall be considered final; however, the user may also raise a complaint through the relevant legal process.
Limitations of Liability & Disclaimers
Service Warranty Disclaimer
odds69 provides its services on an "as-is" basis. No guarantee is made of uninterrupted or error-free service. odds69 is not liable for any service disruption caused by technical issues, internet outages, or any other reason. However, in such situations, every effort will be made to restore the service as quickly as possible.
Disclaimer of Indirect Damages
odds69 is not liable for any indirect, incidental, or consequential damages. Financial losses arising from gaming or betting are entirely the user's own responsibility. Users use this platform knowingly and at their own risk.
Miscellaneous Provisions & Contact
Severability
If any part of these terms is found to be invalid or unenforceable, that part will be excluded and the remaining terms will continue to be fully effective. The invalidity of one term will not affect the other terms.
Entire Agreement
These terms, the privacy policy, and the responsible gaming policy together form the entire agreement between the user and odds69, and supersede any prior oral or written understandings.
Contact Information
For any questions or complaints regarding the terms, please contact us:
- Live Chat: Available 24/7 in Bengali
- [email protected]
Support Hours
Our support team is available in Bengali seven days a week, twenty-four hours a day (BST, UTC+6). Feel free to reach out for clarification on any matter related to the terms.
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